IDERA Product Support
All of the Support You Need at Your Convenience.
When you become an IDERA customer, our goal is to keep it that way. That’s why we provide world-class, worldwide customer support. Check out all of the support options below!
SQL Server Tools Supported Versions
Learn about the supported versions for SQL Server tools product releases. Click here to view Support Definitions.
Patch/Point Releases
IDERA releases patch/point builds as full-install builds for these products. When applying the latest patch/point release, it may be necessary to remove the previous version of the primary version.
For example: SQL Diagnostic Manager for SQL Server 10.2.2 is a patch/point release for SQL Diagnostic Manager for SQL Server 10.2.
Software Bundles
For software suites such as SQL Management Suite, please refer to the individual products for the supported versions.
SQL Admin Toolset
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 1.9.6 | March 2022 | ||
| 1.9.5 | December 2020 | ||
| 1.9.4 | April 2020 | ||
| 1.9.3 | July 2019 | July 2021 | |
| 1.9.2 | November 2018 | November 2020 | November 2021 |
| 1.9.1 | November 2016 | November 2018 | November 2019 |
| 1.8 | November 2014 | November 2016 | November 2017 |
| 1.7 | September 2013 | September 2015 | September 2016 |
SQL Compliance Manager
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 6.4 | October 2024 | ||
| 6.3 | July 2024 | ||
| 6.2 | February 2024 | ||
| 6.1 | August 2023 | ||
| 6.0 | March 2023 | ||
| 5.9.0 | April 2022 | ||
| 5.8.1 | November 2020 | November 2022 | November 2023 |
| 5.8 | July 2020 | July 2022 | July 2023 |
| 5.7.1 | April 2020 | April 2022 | April 2023 |
| 5.7 | February 2020 | February 2022 | February 2023 |
| 5.6 | July 2019 | July 2021 | July 2022 |
| 5.5 | May 2018 | May 2020 | May 2021 |
| 5.4.x | May 2017 | May 2019 | May 2020 |
| 5.3.x | July 2016 | July 2018 | July 2019 |
| 5.0 | September 2015 | September 2017 | September 2018 |
SQL Defrag Manager
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 3.8 | February 2024 | ||
| 3.7 | October 2021 | May 2024 | November 2024 |
| 3.6 | November 2020 | November 2022 | November 2023 |
| 3.5.1 | January 2020 | January 2022 | January 2023 |
| 3.5 | February 2018 | February 2020 | February 2021 |
| 3.4 | September 2017 | September 2019 | September 2020 |
| 3.3 | March 2016 | March 2018 | March 2019 |
| 3.2 | December 2014 | December 2016 | December 2017 |
| 3.1 | April 2012 | April 2014 | April 2015 |
| 3.0 | August 2011 | August 2013 | August 2014 |
SQL Diagnostic Manager for SQL Server
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 12.3 | February 2024 | ||
| 12.2 | April 2023 | ||
| 12.0 | October 2022 | May 2024 | October 2024 |
| 11.1 | June 2021 | January 2023 | June 2023 |
| 11 | March 2021 | March 2023 | August 2023 |
| 10.6 | July 2020 | March 2023 | August 2023 |
| 10.5.1 | February 2020 | March 2022 | August 2022 |
| 10.5 | November 2019 | March 2020 | August 2020 |
| 10.4 | March 2019 | March 2020 | August 2020 |
| 10.3.1 | September 2018 | March 2020 | August 2020 |
| 10.3 | August 2018 | March 2020 | August 2020 |
| 10.2.3 | March 2018 | March 2019 | December 2019 |
| 10.2.2 | October 2017 | March 2019 | December 2019 |
| 10.2.1 | August 2017 | March 2019 | December 2019 |
| 10.2 | June 2017 | March 2019 | December 2019 |
| 10.1 | October 2016 | December 2017 | December 2018 |
| 10.0 | December 2015 | December 2017 | December 2018 |
| 9.1 | May 2015 | May 2017 | May 2018 |
| 9.0 | January 2015 | January 2017 | January 2018 |
SQL Diagnostic Manager for MySQL
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 8.9.5 | January 2024 | ||
| 8.9.4 | September 2022 | ||
| 8.9.3 | September 2020 | May 2024 | November 2024 |
| 8.9.2 | September 2020 | May 2024 | November 2024 |
| 8.9.1 | February 2020 | May 2024 | November 2024 |
| 8.9 | December 2019 | May 2024 | November 2024 |
| 8.8 | March 2019 | March 2020 | August 2020 |
| 8.7 | August 2018 | March 2020 | August 2020 |
SQL Doctor
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 3.7 | March 2018 | ||
| 3.6 | April 2017 | April 2019 | March 2021 |
| 3.5 | January 2016 | January 2018 | January 2019 |
| 3.1 | January 2014 | January 2016 | January 2017 |
SQL Enterprise Job Manager
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 2.4 | July 2022 | ||
| 2.3 | July 2021 | May 2024 | November 2024 |
| 2.2.1 | April 2020 | April 2022 | April 2023 |
| 2.2 | July 2018 | July 2021 | July 2022 |
| 2.1 | November 2016 | November 2018 | November 2019 |
| 2.0 | September 2015 | September 2017 | September 2018 |
SQL Inventory Manager
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 2.6.5 | March 2024 | ||
| 2.6.4 | March 2023 | ||
| 2.6.3 | July 2022 | ||
| 2.6.2 | March 2021 | ||
| 2.6.1 | May 2020 | ||
| 2.6 | March 2020 | ||
| 2.5 | November 2018 | ||
| 2.4 | July 2017 | July 2019 | |
| 2.3.x | September 2016 | September 2018 | September 2019 |
| 2.2 | April 2016 | April 2018 | April 2019 |
| 2.0 | September 2015 | September 2017 | September 2018 |
SQL Query Tuner for SQL Diagnostic Manager
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 18.7 | Sept 2024 | ||
| 18.6 | |||
| 18.5 | |||
| 18.4 | May 2023 | ||
| 18.3 | March 2023 | ||
| 18.0 | September 2021 | ||
| 17.1.1 | January 2021 | ||
| 17.1 | October 2020 | ||
| 17.0.4 | August 2019 | March 2020 | August 2020 |
| 17.0.3 | March 2019 | March 2020 | August 2020 |
| 17.0.1 | August 2018 | March 2020 | August 2020 |
SQL Safe Backup
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 9.2.2 | February 2024 | ||
| 9.2.1 | October 2023 | ||
| 9.2 | June 2023 | ||
| 9.1 | July 2022 | ||
| 9.0 | May 2022 | May 2024 | November 2024 |
| 8.7.2 | April 2022 | June 2023 | June 2024 |
| 8.7.1 | June 2021 | June 2023 | June 2024 |
| 8.7 | November 2020 | November 2022 | November 2023 |
| 8.6.1 | March 2020 | March 2022 | March 2023 |
| 8.6 | December 2019 | December 2021 | December 2022 |
| 8.5.2 | August 2019 | August 2021 | August 2022 |
| 8.5.1 | September 2018 | September 2020 | September 2021 |
| 8.5 | March 2018 | March 2020 | March 2021 |
| 8.4.x* | March 2017 | March 2019 | March 2020 |
| 8.3 | July 2016 | July 2018 | July 2019 |
| 8.2 | March 2016 | March 2018 | March 2019 |
| 8.0 | June 2015 | June 2017 | June 2018 |
SQL Secure
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 4.4 | March 2024 | ||
| 4.3 | August 2023 | ||
| 4.2 | December 2022 | ||
| 4.1 | July 2022 | ||
| 4.0 | April 2022 | ||
| 3.4.1 | March 2021 | March 2023 | March 2024 |
| 3.4 | October 2020 | October 2022 | October 2023 |
| 3.3.2 | June 2020 | June 2022 | June 2023 |
| 3.3.1 | November 2019 | November 2021 | November 2022 |
| 3.3 | May 2019 | May 2021 | May 2022 |
| 3.2 | August 2018 | August 2020 | August 2021 |
| 3.1 | May 2017 | May 2019 | May 2020 |
| 3.0 | September 2016 | September 2018 | September 2019 |
| 2.9 | April 2016 | April 2018 | April 2019 |
SQL Workload Analysis for SQL Diagnostic Manager
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 1.7.5 | September 2024 | ||
| 1.7.4 | April 2024 | ||
| 1.7.3 | December 2023 | ||
| 1.7.2 | March 2023 | May 2024 | May 2025 |
| 1.7.1 | September 2022 | December 2023 | |
| 1.7.0 | January 2022 | December 2023 | |
| 1.6.7 | May 2020 | October 2019 | January 2022 |
| 1.6.6 | September 2019 | October 2019 | January 2022 |
| 1.6.5 | April 2019 | October 2019 | January 2022 |
| 1.6.4 | July 2018 | October 2019 | January 2022 |
| 1.6.2 | October 2017 | October 2019 | January 2022 |
| 1.6.1 | September 2017 | September 2019 | January 2022 |
| 1.5 | September 2016 | September 2018 | September 2019 |
SQL Virtual Database (VDB)*
| VERSION | RELEASE DATE |
LIMITED SUPPORT |
END OF LIFE |
|---|---|---|---|
| 2.1.x | March 2014 | March 2017 | March 2018 |
* SQL Virtual Database is no longer available as a stand-alone solution. The VDB functionality was incorporated into
IDERA SQL Safe Backup v8.4.
Products will be supported for at least 2 years after release. Includes access to IDERA’s customer
support website with online resources such as an extensive knowledge-base, product documentation, technical support
via phone and online case tracking, software downloads, end of life, and product alerts. Service Packs, patches, and
hotfixes are delivered for the most recent fully supported version of software. Licensee may have to upgrade to the
latest generally available release in order to receive the above resolution mechanisms. Please note, the foregoing
is a general representation of IDERA’s support terms and is to be used only for informational purposes.
Support Definitions:
Cases. Customers must have a current product support and maintenance contract to be eligible for support.
will engage R&D as needed to provide resolution of issue. Bugs identified for this version will be
scheduled for a fix in a future version.
to software, customers will need to upgrade to a later version. Technical Support will make every effort
to assist customers with this version, but customer may be required to upgrade to resolve issues.
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SQL Products
Uptime Infrastructure Monitor Formerly up.time
Precise Application Performance Platform
ER/Studio or DB PowerStudio Products Formerly Embarcadero