IDERA Product Support
All of the Support You Need at Your Convenience.
When you become an IDERA customer, our goal is to keep it that way. That’s why we provide world-class, worldwide customer support. Check out all of the support options below!
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Where to get product upgrades
For the SQL Server products, login to the customer support portal →
For ER/Studio and DB PowerStudio (formerly Embarcadero), login to the registered products portal →
For AquaFold’s Aqua Data Studio, login to the customer support portal →
For Precise, login to the community portal →
For Uptime Infrastructure Monitor, login to the support portal →
| PRODUCT | VERSION |
|---|---|
| Aqua Data Studio | 24.0.0 |
| DB Change Manager | 18.7 |
| DB Optimizer | 18.7 |
| DBArtisan | 18.7 |
| ER/Studio Business Architect | 20.1 |
| ER/Studio Data Architect | 20.3.1 |
| ER/Studio Data Architect Professional |
20.3.1 |
| ER/Studio Enterprise Team Edition | 20.3.1 |
| ER/Studio Software Architect | 19.0 |
| ER/Studio Team Server | 20.3 |
| Precise | 10.3.2 |
| Rapid SQL | 18.7 |
| SQL Admin Toolset | 1.9.6 |
| SQL BI Manager | 2.2 |
| SQL Compliance Manager | 6.4 |
| SQL Defrag Manager | 3.8 |
| SQL Diagnostic Manager for MySQL | 8.9.5 |
| SQL Diagnostic Manager for SQL Server |
12.3 |
| SQL Doctor | 3.7 |
| SQL Enterprise Job Manager | 2.4 |
| SQL Inventory Manager | 2.6.5 |
| SQL Query Tuner | 18.7 |
| SQL Safe Backup | 9.2.2 |
| SQL Secure | 4.4 |
| SQL Workload Analysis | 1.7.5 |
| SQLyog | 13.1.9 |
| Uptime Infrastructure Monitor | 7.10 |
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SQL Products
Uptime Infrastructure Monitor Formerly up.time
Precise Application Performance Platform
ER/Studio or DB PowerStudio Products Formerly Embarcadero