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IDERA Product Support

All of the Support You Need at Your Convenience.

When you become an IDERA customer, our goal is to keep it that way. That’s why we provide world-class, worldwide customer support. Check out all of the support options below!

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Support Plans for IDERA Customers

IDERA’s support packages offer our customers options, flexibility and more support than ever. These support packages vary by product. Checkout the support datasheets to learn more, or contact us to discover how we can best fit the needs of your business.

Support Datasheets

SQL, ERS, and DB PowerStudio Support Plans
Learn more about SQL, ER/Studio, and DB PowerStudio support plans

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UPTIME SUPPORT PLANS
Learn more about Uptime Infrastructure Monitor support plans
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PRECISE SUPPORT PLANS
Learn more about Precise Application Performance Platform support plans

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UPTIME PLUG-IN SUPPORT
Learn more about Plug-In support for Uptime Infrastructure Monitor
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Contact Us
Contact our Renewals team to learn more and discover how we can best fit the needs of your business.